On August 16, 2025, operations at Charlotte Douglas International Airport were disrupted after a Frontier Airlines Airbus A320 experienced an unusual ground equipment mishap before departure. The incident, while not resulting in any injuries, created significant delays for passengers and raised renewed awareness about the importance of airport ramp safety procedures.
The event occurred when a ground air-conditioning hose, which is typically connected to an aircraft during boarding to regulate cabin temperature, was reportedly pulled into one of the plane’s engines. The powerful suction from the Airbus A320’s left engine caused the hose to break apart, forcing ground crews and airline staff to immediately halt preparations for the scheduled flight.
The affected aircraft was originally scheduled to operate Frontier flight F93134 from Charlotte to New York’s LaGuardia Airport. However, the damage left the jet temporarily unserviceable. Passengers eventually departed for New York on a replacement aircraft nearly nine hours later.
The Sequence of Events
According to preliminary reports from aviation observers and individuals familiar with airport operations, the aircraft involved—an Airbus A320neo with tail number N365FR—had earlier completed a flight from Philadelphia to Charlotte (F92387), landing at approximately 10:25 AM.
As is standard during turnaround operations, ground service crews connected external equipment to the plane to provide necessary utilities while passengers boarded. This included the use of an air-conditioning unit, which supplies cooled air to the aircraft cabin when engines are not running.
While the exact details remain under investigation, the hose from this unit is believed to have been positioned too close to the operating engine. When the aircraft’s number one engine was powered on, the suction reportedly pulled in the hose. Upon contact with the rotatingcomponents of the CFM International LEAP-1A26 turbofan engine, the hose disintegrated.
The incident prompted an immediate shutdown of engine operations, inspection of potential damage, and involvement of Frontier Airlines’ maintenance and safety teams.